Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, email address, phone number, and company (if applicable).
• Recruitment information — resumes, work history, skills, certifications, and interview notes submitted for staffing or training purposes.
• Client information — company details and hiring requirements shared when engaging our staffing or payroll services.
• Communications — messages sent through our contact form, email, or phone.
• Usage data — pages visited and general browser/device information, collected automatically when you use this website.

2. How We Use Information

We use the information we collect to:

• Match candidates with relevant job opportunities and respond to hiring requests.
• Deliver payroll, web development, medical billing, and other contracted services.
• Enroll and support participants in our IT and Non-IT training programs.
• Communicate with you about inquiries, applications, or ongoing engagements.
• Improve our website and services, and meet legal or contractual obligations.

3. Candidate & Recruitment Data

As a staffing and recruitment company, we may process resumes and related career information on behalf of client organizations. Where we conduct background verification, we do so with appropriate consent and only to the extent needed for the specific role or engagement. Candidate data is shared with prospective employers only when relevant to a specific opportunity you have applied for or agreed to be considered for.

4. How We Share Information

We do not sell personal information. We may share information with:

• Client organizations, for the purpose of evaluating candidates for specific roles.
• Service providers who support our operations (e.g., background verification, payroll processing, or IT hosting), under confidentiality obligations.
• Authorities, where required by law or to protect our legal rights.

5. Cookies & Tracking

This website may use essential cookies to support core functionality. If analytics or marketing cookies are added in the future, this section will be updated to describe them and provide relevant consent controls.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining candidate profiles for future opportunities, unless you request deletion sooner or a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent for future contact. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years old or otherwise eligible to work or engage our services under applicable law. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact us at hr@norwaysolutions.com or +1 (218) 377-5230.